Support
Need help with Learn Claude? Find answers to common questions below or contact us directly.
Contact Support
Reach us by email for help with access, study progress, app behavior, or any other question. We typically respond within 1–2 business days.
Support email: priorww@gmail.com
Do not include passwords, authentication tokens, private reflections, or other sensitive information in public issue tracker posts.
Frequently Asked Questions
How do I get started?▼
On the website, sign in with Google, Apple, or email and password. In the iOS app, create an account or sign in with email and password from the home page. Once signed in, open the Modules page to start Day 1. Each module contains step-by-step guidance, exercises, and reflection prompts.
Do I need an account?▼
Yes, an account is required to save your progress, reflections, and step completion. You can browse the public Reference and About pages without signing in.
How do I reset my password?▼
If you signed up with an email and password, use the “Forgot password?” link on the sign-in page and we’ll email you a reset link. If you signed in with Google or Apple on the website, there is no Learn Claude password — use the same Google or Apple account you used originally. The iOS app uses email and password only.
How do I report a problem?▼
Email support with:
- A description of the issue
- The steps that caused it
- Your device model and operating system version
- The browser or app version you are using
- A screenshot, when helpful
Never send passwords, payment-card numbers, or other sensitive information by email.
How do I request a new feature?▼
Send your suggestion to the support email above, or open a feature request in the public issue tracker. We review all suggestions as we plan future improvements.
How do I delete my account or data?▼
Signed-in users can start account deletion from the Account page. You can also email the support address to request deletion. We may need to verify your identity before processing the request.
Is my information private?▼
Yes. We use access controls and encrypted connections to protect your data. Read the Privacy Policy for full details.
Is the app available on other devices?▼
Learn Claude is available as a web app and is also wrapped as an iOS app. Support for additional platforms may be added in the future.
Troubleshooting
Try these steps before contacting support:
- Confirm that the device is connected to the internet.
- Close and reopen the app or browser tab.
- Update the app or browser to the latest available version.
- Restart the device.
- Confirm that the device operating system or browser is supported.
- Contact support if the issue continues.
App Information
- App name:
- Learn Claude
- Current version:
- v1
- Supported platforms:
- Web, iPhone (not iPad)
- Developer:
- Ford Prior